You’ll love the peace of mind our WordPress Care Plans offer, keeping your website healthy and safe.
No Contracts, Cancel at anytime. All Plans Include our Monthly Care Package Report delivered to your email.
It depends on a number of things but we typically try to complete your request within 24-48 hours during normal business hours. All tickets will be assigned a unique ticket number so that you can keep an eye on our progress.
Yes! Ignite is a product of Wink Media , so you have the knowledge and support of a full service Ad Agency at your finger tips. Design Services, Branding, E-mail Marketing, Social Media Marketing, Pay Per Click and Website Design are just a few of our services. Contact us at firstname.lastname@example.org for more information.
The purpose of our care plans is to prevent this. However if something does happen, our team will sniff out the problem, restore a backup and secure your site to prevent it from happening in the future.
Our strategy calls are 30 minutes to an hour long, we discuss your goals and tways you can reach those goals with your website.
Sorry, your time does not roll over, we are simply reserving time each month to handle your request ensuring we are always available when you need us. When you do, your request will be addressed by our team with priority.
If you have a task that requires more than your dedicated monthly time, we will submit a quote for you to approve separately from your plan. However, many times we will evaluate requests that exceed your time on a case by case basis, and with approval, work past the time and bill for time exceeded at a discounted Care Plan rate of $100/hr. Our normal hourly rate is $125/hour.
YES! We are happy to extend this offer to you for most WordPress built websites. Before care plans are activated we will first determine suitability, perform security scans, do a website audit in order to address any issues and identify improvements we may need in place to proceed. The evaluation is a fixed 2 hour fee.